Privacy Policy

Alabastro Connect ("we," "our," or "us") is committed to protecting the privacy of our clients and website users in accordance with UAE Federal Law No. 2 of 2019 on the Use of Information and Communication Technology (ICT) in Health Fields, and other applicable UAE regulations. This Privacy Policy explains how we collect, use, and protect your information.

1. Information We Collect

When you use our website or services, we may collect the following information:

• Personal information such as your name, phone number, email address, and location.
• Details about your booking, including carpet type, location, and service preferences.
• Technical information, such as IP address, browser type, and usage data.

2. How We Use Your Information

We use your information solely to:

• Connect you with professional carpet cleaning service providers in Dubai.
• Communicate with you regarding your bookings or inquiries.
• Improve our website, services, and client experience.
• Comply with legal obligations under UAE law.

3. Third-Party Sharing

As an intermediary agency, we share your information only with the cleaning service provider you select. We do not sell or lease your personal information to any third party. Alabastro Connect is not liable for any misuse of your information by the service providers.

4. Data Protection

We implement reasonable administrative, technical, and physical safeguards to protect your personal data. However, please note that no transmission over the internet or electronic storage method is 100% secure.

5. Your Rights

You have the right to access, correct, or request deletion of your personal data. To exercise these rights, please contact us using the details below. We will respond in accordance with applicable UAE laws.

6. Cookies

Our website may use cookies to enhance user experience, track usage patterns, and improve our services. You can disable cookies in your browser settings; however, some features of the website may not function properly.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites. Please review the privacy policies of those third parties separately.

8. Changes to Privacy Policy

Alabastro Connect reserves the right to update this Privacy Policy at any time. Changes will be posted on this page, and continued use of the website constitutes acceptance of the updated policy.

9. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: info@alabastrcarpetcleaning.com
Phone: +971 54 505 3969

By using Alabastro Connect, you consent to the terms outlined in this Privacy Policy.